Ordering Information Center
All orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply send the product back to the address below in its original packaging.
Besides Does FragranceX charge tax? State laws require that we collect applicable sales tax on orders shipped to addresses in the states of Illinois, Louisiana, Nevada, Washington, Georgia, Indiana, South Carolina, Iowa, Minnesota, New Jersey, New York, Connecticut, Massachusetts, Michigan, Maryland, Kentucky, Utah, and Wisconsin.
Does FragranceX have free shipping? Shop till you drop and get big discounts on all your orders at FragranceX to get free shipping on $35+ sitewide orders!
In addition, Can I cancel an order on FragranceX com? Cancel Your Order
1-800-727-3867 – Toll free in the U.S. 631-582-5204 – Outside the U.S.
How do I contact Fragrancenet? Customer Service Inquiries:
1-800-PARFUMS (727-3867) – (Toll Free in U.S.) 631-582-5204 (Outside U.S.) Hours: Monday-Friday: 9:00am-5:00pm Eastern Time.
How do I cancel an order on FragranceX?
Please contact the FragranceX.com Team immediately at 1-888-557-3738 if you need assistance cancelling or making changes to an order. Please be aware that some orders are processed and shipped very soon after placement, and it may not always be possible to cancel or make changes.
Does FragranceX ship internationally?
Yes, we ship to over 220 countries. Please use our shipping calculator to see if we ship to your country. Your order may be subject to import duties and taxes, which are levied once a package reaches your country.
What’s the difference between toilette and parfum?
Despite the misconceptions, the difference between eau de parfum and eau de toilette is remarkably straightforward. The distinction lies in the concentration of perfume oil. There tends to be 8% – 12% perfume oil in eau de toilette. In contrast, you’ll find eau de parfum has a higher concentration of 12% – 18%.
Is FragranceNet fake?
FragranceNet.com is an independent retailer carrying genuine brand name fragrances, skincare, haircare, candles and makeup. Please note that we are not the manufacturer of any of the products we carry.
Is FragranceNet sell authentic perfume?
Fragrancenet.com has been a high on-demand trusted online shopping site since 1997. It has around 17000 genuine, authentic and trustworthy brands named fragrances, makeups, skincare, candles, and aromatherapy for its customers.
Does Perfume expire?
DOES PERFUME EXPIRE? Yes, perfume and also after shave do go off. However, how long they last depend on the scent’s chemical composition. Many perfumes don’t have a set expiry date and can last anywhere between 1-10 years.
Does FragranceNet return?
You may return any unopened merchandise (except Skincare, Haircare, and Makeup items) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.
Does Cologne expire?
Yes, perfume and cologne do go bad. However, how long they last depends on the scent’s chemical composition. Many perfumes, especially from well-respected brand names like Chanel or Marc Jacobs, don’t have a hard-and-fast expiration date.
How do you know if perfume is original?
The original perfume will have high-quality bottles, you can know this by the smooth and fine surface while fake perfume is a bit rough and contoured. The brand name printed on the bottle is normally embossed and can’t be erased easily.
How do you know if perfume is authentic?
Look for the barcode on the packaging. The barcode must be placed on the lowest back portion and not on the sides. Lastly, check to see if there is any excess glue or tape. Real perfume shouldn’t have any messy glue residue or extra tape inside or outside the container.
Does perfume expire?
DOES PERFUME EXPIRE? Yes, perfume and also after shave do go off. However, how long they last depend on the scent’s chemical composition. Many perfumes don’t have a set expiry date and can last anywhere between 1-10 years.
How do I track my FragranceX order?
Please enter your email address and order number, then click “Check Order Status” to see the shipping status of your order. If you still have questions regarding your order status, tap here.
Does FragranceX ship to UK?
Yes, we ship to over 220 countries. Please use our shipping calculator to see if we ship to your country.
Does FragranceX ship to Germany?
Yes, we do. We can ship to international destinations via USPS Postal Service. This includes APO/FPO addresses. Customs duties and taxes may be collected at the time of delivery.
Does FragranceX ship to Dubai?
In addition to the FragranceX promo codes and vouchers, you can enjoy free shipping for your products to UAE when your total order value exceeds 84.5 Dirham.
Can I return Cologne to Macy’s?
Macy’s will accept your perfume refund request within 30 days of in-store sale or 180 days of purchase from the website. To be eligible for a refund or replacement, you must ensure that the perfume is brand new and sealed or used slightly. They will reimburse you once you submit the invoice.
Does FragranceX deliver to Canada?
Duty Free Shopping + Free Shipping to CANADA.
*Simply place your order and use coupon code FREE at checkout. We’re here to help, if you have questions please visit our customer service section. Contact us by email at support@fragranceX.com. Toll free at 1-888-557-3738 or outside the USA call 001-718-482-6970.
Does perfume need to settle after shipping?
This alcohol leaves no scent behind after it dries. Resting: Upon receiving your order in the mail, it’s always a good idea to let your perfumes rest for a couple days at least before trying them. Extremes of heat and cold during travel can temporarily alter the scent of a perfume.
Does FragranceX deliver in India?
The quick answer to this question is it depends. Only certain products can be shipped to India after ordering them from Fragrancex – not everything can be shipped. Don’t be frustrated as there is a convenient solution now available that makes it easy and cheap to get online orders from Fragrancex shipped to India.
