How long do you have to initiate a return/exchange for Try Before You Buy orders?

How Long Do You Have to Return or Exchange Try Before You Buy Orders from IL MAKIAGE?

IL MAKIAGE’s Try Before You Buy program is a fantastic way to test out their products and find your perfect match before committing to a full-size purchase. But what happens if you’re not completely satisfied? How long do you have to initiate a return or exchange?

The answer is 14 days. According to IL MAKIAGE’s FAQs, you must initiate the return or exchange process within 14 days of the date the courier marks your Try Before You Buy order as delivered [2]. This applies to orders within the US and Canada. If you don’t initiate the process within this timeframe, you may be charged for the products.

This policy is slightly different from their regular return and exchange policy, which allows for returns and exchanges within 30 days of purchase [1].

Here’s a breakdown of the return/exchange window for both types of orders:

It’s important to note that this 14-day window applies to initiating the return or exchange process. This means you need to contact IL MAKIAGE and inform them of your decision to return or exchange the product within 14 days. You may still have additional time to actually ship the product back, but it’s crucial to start the process within the specified timeframe.

Several resources confirm this information, including IL MAKIAGE’s official website [1][2], third-party websites like ReturnPolicy.com [3], and even YouTube videos detailing the return process [4].

Remember, initiating the return or exchange process is simple. You can do it directly on the IL MAKIAGE website by creating a return request [1]. Alternatively, you can contact their customer service team via email or phone [10].

So, if you’re trying out IL MAKIAGE’s Try Before You Buy program, be sure to keep this 14-day window in mind. If you’re not happy with your products, act quickly to initiate the return or exchange process and avoid any potential charges.