What is the return and exchange policy at Il Makiage?

What is the return and exchange policy at Il Makiage?

Il Makiage Return and Exchange Policy: Get Your Perfect Match

Have you recently purchased makeup from Il Makiage and are wondering about their return and exchange policy? Maybe the foundation shade isn’t quite right, or the lipstick color doesn’t suit your skin tone. Don’t worry, you’re not alone! Navigating return policies can be tricky, but we’re here to help you understand Il Makiage’s policies and ensure you get the perfect products for your needs.

Short Answer:

Il Makiage offers a 14-day return and exchange window for both regular and “Try Before You Buy” orders. You can return or exchange your products for a full refund or store credit, as long as they are unused and in their original packaging.

Let’s Dive Deeper:

Here’s a breakdown of Il Makiage’s return and exchange policy:

General Policy:

  • You have 14 days from the delivery date to initiate a return or exchange [3].
  • Products must be unused, unopened, and in their original packaging [4].
  • You can choose to receive a full refund or store credit [3].

Try Before You Buy Orders:

  • The same 14-day window applies to “Try Before You Buy” orders.
  • You will not be charged for the products if you initiate the return or exchange within this timeframe [3].

How to Return or Exchange:

  1. Submit a request: Go to the Il Makiage website and navigate to the “Exchanges & Returns” section. There, you can submit a request for a return or exchange [4].
  2. Download your shipping label: Upon submitting your request, you will receive a free shipping label via email [4].
  3. Pack and ship: Pack the products securely in their original packaging, including the packing slip. Affix the shipping label to the box and send it back using the designated courier [4].

Additional Information:

  • For further inquiries or assistance with the return process, you can contact Il Makiage customer service via:
    • Email: customerservice@ilmakiage.com [6]
    • Phone: 888-706-1712 [6]
    • Contact form: Available on their website [6]
  • You can also find additional information on their website, including FAQs and contact details [1][3].

Final Thoughts:

Il Makiage wants you to be satisfied with your purchase. Their return and exchange policy allows you to try their products with confidence, knowing that you can easily return or exchange them if they don’t meet your expectations. Remember to initiate the process within 14 days and keep the products unused and in their original packaging. If you have any questions or concerns, don’t hesitate to reach out to their customer service team.

So, go ahead and experiment with different shades and products! Finding your perfect makeup match should be a fun and enjoyable experience.

  1. Contact Us – IL MAKIAGE
  2. Il Makiage Customer Service: Phone, Email, Contacts

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